PRIVACY POLICY
Company’s commitment to Clients
This Privacy Policy (hereinafter the “Privacy Policy”) sets out the way FPXMarkets (hereinafter “the Company” and/or “we” and/or “our”) collects, uses and manages the personal information received from its visitors, active and/or potential clients who have terminated their business relationship with the Company (hereinafter referred as “the Client” and/or “you”, “your”) who are accessing or using the Company’s website(s) and mobile applications. The Company is committed to safeguard the confidentiality of your personal information or data it collects, uses and/or holds in accordance with the applicable data protection laws and regulations and particularly, the provisions of the European General Data Protection Regulation (GDPR) EU 2016/679 and any subsequent regulations or laws adopted by the Republic of Cyprus with reference to the GDPR (hereinafter ‘Data Protection Laws’). Pursuant to the Data Protection Laws, the Company with whom you have registered an account or have a business relationship with is the “Controller” of personal data collected through e-mails, mobile applications and other platforms and is the Company you should contact if you have questions about the use of your Personal Data. the Company has established technical and other organizational measures and procedures as appropriate in order to safeguard and protect your information and privacy. For this purpose, the Company has also appointed a Data protection Officer to ensure that the Company manages or processes all Personal Data in compliance with the applicable Data Protection Laws and regulations and in accordance with this Privacy Policy. by accessing Company’s website and by providing personal data and/or confidential information as per the Data protection Laws and as per the provisions of this Privacy Policy, the Client accepts to be bound by the Company’s privacy Policy
How and hy we collect your personal data
During the account opening process for a demo or a trading account, you are requested to complete and submit an application form by providing your personal information (hereinafter “Personal Data”). The provision of the information submitted by you will enable us to evaluate the application and your eligibility to our services pursuant to the applicable laws and regulations governing the provision of our services. The same information will be used by the Company to contact you regarding the offered services. the Personal Data collected by the Company might include, but are not limited, to the following: Identity Data: Name, surname, address, date and place of birth, gender, country of residence and citizenships, identity documents such as passport, ID, driving license, information which may be publicly available or contained in background check database; contact Data: addresses and proof of residency documents, telephone numbers, e-mail addresses; tax and Financial Data: FATCA & CRS declarations, information in relation to previous trading experience, source of wealth and source of funds, annual salary and respective pay slips and/or employment contracts, expected trading volumes, types of transactions, tax residence information and numbers, copy of the credit card used to fund the account, all and any other financial information which is required to establish and maintain a client account and/or process client’s orders in accordance with the applicable laws and regulations; technical Data: Client internet protocol address, browser information; marketing and Communication Data: Client communication preferences and preference for receiving marketing materials from the Company. in cases where the Client is legal entity, the Company shall have the right to request all the statutory/incorporation documents and all the relevant documents for all related individuals (directors, shareholders, beneficial owners). Furthermore, it is to be noted that, periodically and subject to the characteristics of each client, we may also require provision of other information to improve the services performed and satisfy the regulatory requirements. most information will be requested directly from the client and/or any other authorized person by means of application forms or other forms as well as by maintaining registers of information provided to us during ongoing performance of services in favor of the clients. other than the information collected directly by you, the Company may also process information about your transactions with the Company like the products you trade with the Company and historical data of your transactions including, trading history or investments.
Data Retention
Subject to the applicable laws and regulations of Cyprus Securities and Exchange Commission (hereinafter “CySEC”), the Company will keep records containing your Personal Data for a period of five years from the termination of the business relationship and for an additional period of two years if it is requested by CySEC, totaling seven years.
Lawful basis for the usage and/or disclosure of Personal Data
The Company collects and process Personal Data which are required for the evaluation, establishment and maintenance of the contractual relationship between the Company and the Client and in order to comply with the applicable aforementioned data protection legislation and regulations governing the provision of investment services. In some cases, the Company may also process the Client’s Personal Data to pursue its legitimate interests or those of third parties, provided that the Clients’ interests and fundamental rights are not overridden by those of the Company or the third party. in view of the above, the Company may use and/or disclose your personal information for one or more of the following purposes:
• In cases where it is required by law or a court;
• In cases where it is requested by CySEC and/or any other regulatory authority;
• In cases where it is requested by fraud prevention agencies, third party authentication service providers, verification/screening service provider’s and/or any relevant authorities who investigate or prevent fraud, money laundering and/or other illegal activities;
• In cases where it is necessary in order for the Company to defend or exercise its legal rights to any court and/or tribunal and/or arbitrator and/or financial ombudsman and/or governmental authority;
• To Company’s professional advisors provide that in each and every case these professional advisors shall be informed about the confidential nature of such information and commit to the confidentiality obligations as set in this Privacy Policy; the Company needs to comply with the Anti-Money Laundering regulations, therefore hard copies and/or in electronic format copies shall be retained as evidence. Also the measures that are taken by the Company in regards to your identity verification, source of income and wealth, monitoring of your transactions, telephone/text/e-mail communication, and transaction history must be kept to be able for the Company to demonstrate to the regulator that has acted in accordance with the legislation. if there is no lawful basis, for the usage of your personal data as indicated above, your consent will be required. the Company will ask for your consent in regards to the provision of marketing information in relation to the products and services offered in accordance with the Client agreement between the contractual parties and/or any other mean of communication the Company may use from time to time. Note that you may withdraw such consent at any given time by sending an email. The Company’s aim is to safeguard Personal Data when these are to be transferred outside the EU. According to data Protection Laws, Personal Data can be transferred outside the EU if adequate protective measures are established, appropriate to the safeguards dictated by Data Protection Laws. the Company takes appropriate protective measures when Personal Data are disclosed to a third party. The third parties that the Company may transmit Personal Data shall comply with the Data Protection Laws or the legislation of their jurisdiction which has equivalent arrangements. in particular, you agree to the transfer and/or processing of your Personal Data outside the EU, as described in this section, by providing us with your Personal Data during the account opening process and the submission of the information required to open and maintain an account with the Company.